Terms & Conditions

Last updated: March 2026

1. General

These Terms and Conditions govern your use of the Regal Rush Casino website operated at regalrush-casinonz.com. By accessing or using our services, you agree to these terms in full. If you do not agree, do not use our services. We reserve the right to amend these terms at any time — continued use after changes constitutes acceptance. These terms apply to all users regardless of location, device, or method of access. Our services are intended for adults aged 18 and over only. We operate under a Curacao eGaming licence issued by Antillephone N.V., licence number 365/JAZ. We are committed to providing a fair, transparent, and secure online gambling environment for all players.

2. Account Registration

You may only hold one account with Regal Rush Casino. Multiple accounts will be closed and funds forfeited. You must provide accurate, current information during registration. We verify identity through KYC checks before processing withdrawals. You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately if you suspect unauthorised access. We reserve the right to suspend or close accounts that violate these terms, engage in fraudulent activity, or fail identity verification. Account holders must be at least 18 years of age. Providing false age information is a serious violation and will result in account closure and forfeiture of funds.

3. Deposits and Withdrawals

We accept deposits in New Zealand Dollars (NZD) via POLi, Neosurf, Visa, Mastercard, Skrill, Neteller, bank transfer, and cryptocurrency. Minimum deposit is NZ$10 for most methods. Deposits are processed instantly for electronic methods. Withdrawals are processed within 24 hours of request. Withdrawal times vary by method: e-wallets 4-6 hours, crypto under 1 hour, bank transfers 1-3 business days after processing. Minimum withdrawal is NZ$20. We do not charge withdrawal fees, though your payment provider may apply their own. First withdrawals require identity verification. We reserve the right to request additional documentation for large or unusual transactions in compliance with anti-money-laundering regulations.

4. Bonus Terms

All bonuses are subject to wagering requirements unless explicitly stated otherwise. The welcome bonus carries a 30x wagering requirement on the bonus amount. Wagering must be completed within 14 days unless otherwise stated. Maximum bet with active bonus funds is NZ$5 per round. Maximum cashout from bonus funds is 10x the bonus amount. Pokies contribute 100% to wagering. Table games and live casino contribute 10%. We reserve the right to void bonuses if terms are violated. Only one active bonus may be held at a time. Bonus abuse, including systematic exploitation of promotional offers across multiple accounts, will result in account closure and fund forfeiture.

5. Game Fairness

All games on our platform use certified Random Number Generators (RNG) that are independently audited. Game outcomes cannot be predicted or manipulated by us or any third party. Theoretical Return to Player (RTP) percentages are published for each game. Live dealer games are streamed in real-time with physical cards and wheels. Any technical malfunction during play may void the round in question. In the event of a dispute, our server logs are the authoritative record of play. We source games only from licensed, reputable providers who maintain their own independent auditing and certification.

6. Responsible Gaming

We are committed to responsible gambling and provide tools including deposit limits, loss limits, session reminders, cooling-off periods, and self-exclusion. These tools are available in your account settings at any time. If you are concerned about your gambling behaviour, we encourage you to contact GamCare, BeGambleAware, or the NZ Gambling Helpline (0800 654 655). Self-excluded players will receive no marketing communications during the exclusion period. We may also restrict or close accounts if we believe a player is at risk of gambling harm.

7. Intellectual Property

All content on this website — including text, graphics, logos, button icons, images, audio clips, and software — is the property of Regal Rush Casino or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works from any content without prior written consent. Game content is provided by third-party suppliers under licence and remains their intellectual property.

8. Limitation of Liability

Regal Rush Casino provides its services on an "as is" and "as available" basis. We make no warranties regarding the availability, accuracy, or reliability of the service. We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services. This includes but is not limited to losses incurred from technical malfunctions, network disruptions, or unauthorised account access not caused by our negligence. Our total liability to any user in any 12-month period shall not exceed the total deposits made by that user during the same period.

9. Governing Law

These terms are governed by the laws of Curacao. Any disputes shall be resolved through the dispute resolution process provided by our licensing authority, Antillephone N.V. If you have a complaint, contact our support team first. If unresolved, you may escalate to our licensing authority. The English language version of these terms prevails in case of any translation discrepancy.

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